Frequently Asked Questions
Find answers to common questions about Food Savings Matrix, membership, benefits, and how our program works.
Program Basics
Food Savings Matrix is a comprehensive financial empowerment program powered by Assurance Trust Microfinance. It combines food savings, cash rewards, and access to interest-free loans to help individuals and families improve their quality of life.
The program operates on three main pillars:
- Food Savings: Access discounted essential food items
- Cash Rewards: Earn incentives by introducing others to the program
- Interest-Free Loans: Qualified members can access loans without interest charges
The program is powered by Assurance Trust Microfinance, a licensed financial institution established in 2017. We are registered (1228790805) and operate in partnership with Zenith Bank for additional financial security.
Membership & Registration
Membership is open to individuals 18 years and older. You can join by contacting our official representatives or visiting our office for registration. Required documents typically include valid identification and proof of address.
Yes, there is a one-time registration fee that covers administrative costs and program setup. The exact amount may vary based on current promotions and package options.
Yes! Members are encouraged to refer others. You earn cash rewards for successful referrals, which adds to your financial benefits within the program.
Financial Benefits
Yes, qualified members can access interest-free loans as part of the program benefits. Loan eligibility depends on your membership duration, participation level, and adherence to program guidelines.
Members typically save between 15-30% on essential food items compared to regular market prices. The exact savings vary based on the specific products and current promotions.
You earn cash rewards by introducing new members to the program. The reward structure is tiered based on your membership level and the number of successful referrals. Rewards can be withdrawn or used within the program.
Security & Trust
Yes. Assurance Trust Microfinance operates as a licensed financial institution under regulatory supervision. Our partnership with Zenith Bank provides additional layers of financial security and operational excellence.
We adhere to strict data protection policies in compliance with financial regulations. Your personal information is encrypted and stored securely, and we never share your details with unauthorized third parties.
We have a dedicated customer support team available through multiple channels. You can contact us via phone, email, or visit our office. We are committed to resolving any issues promptly and fairly.
